TCWD Message to our Customers:

Trabuco Canyon Water District (TCWD) wants to assure our customers that the water at your tap continues to be of the highest quality and 100% safe to drink. The coronavirus disease 2019 (COVID-19) has no impact on the quality of your drinking water and there is no need to use bottled water as a substitute.

TCWD's drinking water comes from imported surface water and local groundwater sources, and is filtered and treated with chlorine before entering the water distribution system to ensure that it stays safe through our system to your home. TCWD is also taking steps to ensure that service to our customers will continue uninterrupted so your drinking water is both available and plentiful. If you have any questions, please contact us.

Proposed Portola Hills Zone Rate

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On May 16, 2018, the District's Board of Directors authorized the Interim General Manager to contract with Raftelis Financial Consultants (Raftelis) to perform a detailed review of the District's water rates and charges as it specifically pertains to the Portola Hills section of the District's service area. The District currently has certain inter-agency agreements in place for the purchase of wholesale drinking water which is then delivered through the District's distribution system to its customers in Portola Hills. After a detailed review and financial analysis of the current water rates and charges in comparison to the cost of services to the Portola Hills section of the District's service area, Raftelis prepared the following Rate Study Report which establishes a specific zone rate for water rates and charges for the District's customers in Portola Hills. 

On August 30, 2018, a Notice of Public Hearing was mailed to the affected District customers in Portola Hills detailing the proposed changes to the water rates and charges in compliance with Proposition 218, and provided notification of the scheduled Public Hearing at the October 17, 2018 Regular Board Meeting.